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Customer Service

Shipping & Delivery
Atmee offers free shipping of its products to endless destinations. You can get hold of the desired goods from the online fashion store wherever you are and enjoy the benefits from a hassle free delivery service. With a backing of highly reputed logistics companies, Atmee assures that its customers receive on-time orders and safely delivers the products. Most products available on Atmee are shipped free of cost but certain products carry a delivery charge. Atmee guarantees that the products are delivered to domestic locations within a week and for international orders, the delivery time is estimated to be 12-18 business days.
Privacy & Security
Atmee stands true to its ethics of integrity and customer satisfaction. We value our customers the most and keep every private information and transaction history confidential. Our approach towards the customers is one of dignity and mutual respect. We consider customers to be the true means of our progress and an integral part of our organization. We provide them the utmost assurance of privacy and security during activities. With high ethical standards, Atmee values its customer’s trust the most and strives to serve them with honesty and integrity. As customer satisfaction is the ultimate goal, we intend to build long lasting and honest relation with our customers.
Returns & Replacements
Serving peak customer satisfaction, we have formulated a returns and replacements policy that lets them take the benefits from a hassle free service. Atmee offers its customers benefits of a return and replacement policy. If the product has any design and make defects, then the same will be accepted by Atmee and replaced with a brand new piece for no additional amount. However the customer has to contact Atmee within 7 days to be eligible for return and replacement. If the product claimed to be defective is so, then the process of return will be initiated within no time and a brand new piece delivered to the customer.
Ordering
Being an open online store, customers get to choose the desired products from the website and add to cart the same. Atmee is a fixed price shop unless otherwise indicated and accepts transactions through secure payment gateways and Cash on Delivery. After selecting the desired product, the customer is required to provide his/her personal information and an address for delivery. After final checkout, the order is placed and the estimated delivery time is conveyed to the customer. Atmee assures that every detail of the customer and transaction history will be kept secure and confidential. Atmee will update the customer about success of each ordering step.
Payment, Pricing & Promotions
Serving a secure and safe shopping experience, Atmee guarantees its customers a fully confidential and secure payment method. For a personal shopping experience, the payments are accepted on the website through electronic modes and also by Cash on Delivery. The product pricing listed is set to be most feasible for the customer and we assure the best deals on entire product range. With attractive offers to grab, every product available on Atmee is suited for a vast customer budget range and the sublime quality will tempt all to invest for the quality Indian traditional craftsmanship. Atmee has established itself as the favorite destination for feminine ethnic wear and accessories. The attractive discounts and promotional offers beckon customers to purchase the attractive products and flaunt their desires of attaining peak fashion.
Viewing Orders
Once an order is confirmed, it is displayed in the Orders section under My Account. You can view your orders and also track the same for regular updates regarding the transit. The tracking service provides complete details regarding the order status and conveys whether the delivery is pending or the ordered products have left the warehouse. You can even enter the order number and gain complete tracking information from the same. A customer can track the ordered products throughout the entire process from confirmation till doorstep delivery. Even the payment status can be checked on the website and Atmee also updates the customer on its behalf regarding order delivery status.
Updating Account Information
Every customer can provide basic information to Atmee and ease the further ordering process. With updated information on the website, your ordering experience will be simplified as you can store your delivery address and contact details for a hassle free shopping experience. By updating account information you will be directed through the checkout process much faster and can view or track your orders at the click of a button. Your account holds a history of all your purchases and you can review all the information with ease. The account also notifies a customer regarding the trending products and attractive deals to avail.