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Cancellation

You don’t need to panic if you order any product on our website, but later didn’t find it up to your expectations. Yes, you can cancel your order whenever you want within a couple of days after receiving your order. For cancellation, all you need to do is enter in My Orders in My Account and click on cancel button against your order.

Our executives will cancel your order and you can get your refund within minimum time. Usually, it takes 1-2 business days of cancellation of any placed order and initiating the refund if applicable. But keep in mind that if an order is shipped already, you have to follow our return and exchange policies. In short, you don’t need to feel cheated by thinking that your money is gone once you place any order but don’t like it after receiving. Very easily you can choose to return it just by following our return policy soon after receiving and without any complication we will refund the full amount into your account. Just in case, if you have ordered a product which has a value less than 1000 rupees, we will refund your amount in the form of vouchers, but don’t worry as you can use it later anytime either in installments or altogether within next one year.

How long it takes to refund?

After cancellation, another important factor is how and when you can receive spent amount, so here is the answer to your query. Generally, the procedure takes 4-9 working days that are counted from the initiation date of refund. Once the cancellation is done, you will be informed via mail regarding this. However, if you have used Credit Card/Debit Card/Net banking as payment mode, we will refund your amount in the same account which you had used for making payment. If you choose to select the Cash on Delivery option, no amount is due to be refunded because you haven't paid while placing your order.

Should you have any query? Feel free to have a word with our executives at customercare@atmee.com for any kind of concerns.